Here you can find the FAQs
The questions that we have been asked most often are summarized for you.

How much are the shipping costs?
The shipping costs within Europa are about 8,99€. From a goods value of 100€ the shipping costs are free within Europe. The shipping costs for all other countries are 15,99€. From a goods value of 130€ the shipping costs are free. You can find all shipping information here:
What are the payment options?
We currently offer bank transfer and Paypal as payment option After bad experiences, we unfortunately had to realize that the sale on account for a small label like Toprocker is too much risk. We are sorry and we hope you understand

After the order and the money entrance your package will be sent immediately. As a matter of experience, it will take 10-14 days to deliver the packages abroad , depending on your location.

How safe is shopping at Is my data safe?
 Our shop is SSL-protected, whereby the data between your browser and the server are encrypted and you can therefore shop without danger.
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After your order and payment is received by us, we will pack the goods for you on same day and hand them over to the shipping service provider (DHL).
You will be informed about each step by email.
Will I receive an invoice?
You will receive a delivery note and an invoice. The invoice will be sent to you by our new shop system by e-mail.  
Can I speed up the process when I pay by bank transfer?

Sure! Just send us a confirmation of payment by e-mail to and your goods will go on the same day on the journey to you!

I am looking for an older product but I can't find it in the shop anymore

Just send us your inquiry by mail or contact form. Since we produce ourselves, we still have certain articles left in individual cases, or sometimes we have the possibility to produce small quantities.

Inquiries cost in any case nothing 😉
How do I get you the best?
The best way to reach us by mail is because our phone is not busy all day.
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Unfortunately we do not currently have an official retailer.