CONTACT:

Michael Lindner

Bone Faces Clothing

Schnuckendrift 28c,
21149 Hamburg,
Germany

We are a pure onlineshop / mail order.

FAQ - Frequently Asked Questions

Perhaps the FAQs help you to answer your questions.

How much are the shipping costs?

Please lookup at the shipping details.
You can find informations HERE

What are the payment options?
 

We currently offer bank transfer and Paypal as payment options.

When does the order arrive?

It depends on your location.
You can find shipping details HERE

How safe is shopping at Bone-Faces.com? Is my data safe?
 Our shop is SSL-protected, whereby the data between your browser and the server are encrypted and you can therefore shop without danger.
What happens after my purchase at Bone-Faces.com?
After your order and payment is received by us, we will pack the goods for you on same day and hand them over to the shipping service provider (DHL).

You will be informed about each step by email.
Will I receive an invoice?

You will receive a delivery note and an invoice.
The invoice will be sent to you by our new shop system by e-mail.

 

Can I speed up the process when I pay by bank transfer?

Sure!
Simply send us a confirmation of payment by e-mail to info@bone-faces.com and your goods will be shipped shortly thereafter.

How do I get you the best?

You can reach us the best by writing a mail at
info@bone-faces.com

Send us an email

Do you have any questions or concerns? Do not hesitate and write an email!